Privacy Policy

Welcome to CrestHip. Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Table of Contents

1. Definitions & Scope

Personal Data / Personal Information
Any information that identifies or can reasonably identify an individual, such as name, email address, postal address, phone number, etc.

Non‑Personal / Aggregated Data
Information that does not identify an individual (e.g., aggregated usage statistics, browser type, device model, etc.)

This Privacy Policy applies to all personal data collected via CrestHip.com (or associated subdomains or mobile versions) and related services, including when you communicate with us, register, browse, make purchases, or otherwise use features of our site.

2. Information We Collect

We may collect personal data in various ways, including:

a) Information you provide directly

Name
Email address
Postal address
Phone number
Payment or billing information (where applicable)
Any other information you choose to submit (e.g. in contact forms, feedback, support tickets)

b) Automatically collected information
When you visit or use our Services, we may automatically collect:

IP address
Browser type & version
Operating system
Device type
Pages you visit, time spent, clicks, navigation paths
Referring / exit pages
Timestamps
Other usage analytics data

c) Cookies and tracking technologies
We may use cookies, web beacons, local storage, scripts, and similar technologies to:

Recognize your device
Remember preferences and settings
Understand usage patterns
Improve site performance
Support analytics and advertising

You can generally manage or disable cookies via your browser settings, though doing so may affect your experience on the site.

3. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our Services
To process transactions, billing, and payments
To communicate with you (e.g. send order confirmations, updates, replies to inquiries)
To personalize content, offers, and features
To analyze usage and performance
To detect, prevent, and respond to security issues or abuse
To comply with legal obligations (e.g. regulatory, court orders)
For marketing and promotional purposes (with your consent where required)

4. Sharing and Disclosure of Your Data

We may share your personal data in the following circumstances:

Service Providers / Vendors: We may share data with third parties who help us operate, process payments, send emails, host services, run analytics, etc. They will be contractually bound to use your data only for the purposes we specify.
Legal, Safety, and Compliance: When required by law, court order, or governmental request, or to protect our rights, property, or safety, or that of users.
Business Transfers: If CrestHip is merged, acquired, or sells part of its assets, your data may be transferred to the new entity, subject to this Privacy Policy.
Aggregated & De‑identified Data: We may share non‑personal or aggregated data that cannot reasonably identify you.

We do not sell your personal data to third parties for their own marketing purposes (unless you explicitly consent).

5. Data Retention

We retain personal data only for as long as necessary to:

Fulfill the purposes for which it was collected
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements

Once the retention period is over, data will be securely deleted or anonymized.

6. Security of Your Information

We implement reasonable technical, administrative, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, so we cannot guarantee absolute security.

In the event of a data breach that materially affects your personal data, we may notify you and/or relevant authorities in accordance with applicable law.

7. Children’s Privacy

Our Services are not intended for children under the age of 13 (or as per local law). We do not knowingly collect personal data from children. If we discover that we have inadvertently collected information from a child under the relevant age, we will promptly delete it. If you believe we have collected data from a child, contact us so we can act.

8. Your Rights and Choices

Depending on applicable laws, you may have rights over your personal data, such as:

Access / retrieval – request a copy of the information we hold
Rectification – correct any inaccuracies
Deletion / erasure – request that we delete your data (subject to legal constraints)
Restriction / objection – limit or object to certain processing
Withdrawal of consent – when we rely on consent, you can revoke it
Opt-out of marketing communications – you can unsubscribe from emails or promotional messages

To exercise these rights, contact us using the contact details below. We’ll respond within a reasonable time (typically within 30 days, or as required by law).

9. International Data Transfers

Your data may, in some cases, be stored or processed outside your home country (for instance, hosted servers, cloud services, or third-party providers abroad). When doing so, we ensure appropriate safeguards (such as contractual protections, encryption, or only transferring to jurisdictions with adequate data protection) in line with applicable laws.